SlimBound refund policy: how money back actually works

Effective August 2026. This policy applies to orders placed on slimboundsupplement.com and to no other seller.

1. The window

You have 60 calendar days from the date your parcel is delivered to request a refund. The clock starts on delivery, not on the order date, and not on the date you opened the box. Where a tracked delivery date is unavailable we use the order date plus seven days.

2. What condition the SlimBound bottles can be in

Any. Opened, part-used, or unopened. A supplement you were not allowed to open before returning would be untestable, so the guarantee would be meaningless. There is no bottle limit: a six-bottle order is refundable in full.

3. How to start it

Email [email protected] or call +1 (507) 431-2260 with your order number. You do not need to give a reason, although we read the ones people give. You will receive a return address by reply, usually the same business day and always inside two.

4. Sending the SlimBound bottles back

Post them to the return address given in that reply, not to the office address on the contact page. Include the order number on a slip inside the parcel. Use a tracked service if you can, because an untracked parcel that never arrives cannot be refunded. Return postage is paid by you.

5. What is refunded

The purchase price of the product, in full, with no restocking or handling deduction. Original shipping, where it was charged on the single-bottle supply, is not refunded. Your return postage is not refunded.

6. Timing

Refunds are issued to the original payment method within 3 to 5 business days of the returned parcel being received. Your bank or card issuer then adds its own processing time, commonly a further 3 to 10 business days, which is outside our control.

7. What is not covered

SlimBound bottles bought from a marketplace, reseller or any site other than slimboundsupplement.com. We cannot refund stock we did not ship, and we cannot verify it either. Requests made after the 60-day window has closed. Orders shipped to a freight forwarder or placed for onward export.

8. Damaged or incorrect deliveries

Handled separately from this policy and not counted against the refund window. Photograph the parcel and the bottles and email the desk; we replace or refund at your choice.

9. Disputes

Contact us before raising a chargeback. Almost every dispute we see is a delivery or timing question that takes one email to solve. This policy does not affect any statutory right you have under the consumer law of your state.

Plain-English walkthrough on the guarantee page.

Last updated: August 2026