SlimBound contact: phone, email and US support hours
A person answers, in Mankato, Minnesota. This is also the only channel we use, which matters when you are checking whether a message claiming to be from us is genuine.
General and product questions
[email protected]
+1 (507) 431-2260
Monday to Friday, 8:00am to 6:00pm Central. Saturday, 9:00am to 1:00pm Central.
Replies usually the same business day, always inside two.
Orders, refunds and returns
Quote the order number from your confirmation email. Refund requests inside 60 days of delivery, opened bottles included.
Postal address
Kettle River Wellness, LLC
421 Riverfront Drive, Suite 210
Mankato, MN 56001
United States
Do not post returns here without a return address from the desk first.
Company registration
Minnesota Secretary of State file 1198442-LLC
Founded 2019
421 Riverfront Drive, Suite 210
Authorized United States distributor for SlimBound.
Send a message
How to tell a real message from us
We will never ask for card details, your full card number or a payment by transfer, gift card or crypto, by email or by phone. Every genuine email from us comes from the slimboundsupplement.com domain. Anything else claiming to be SlimBound support is not, and the six-step source verification guide covers the rest.
Orders, shipping and refunds in short
Orders leave within one business day and average 3 to 6 business days across the US, with tracking emailed at dispatch. Payment and fulfilment run through the authorized checkout partner, so your billing descriptor shows the partner rather than the product name. Refunds run 60 days from delivery. Detail on shipping and the guarantee.
Last updated: August 2026